Tuyển Supervisor cho nhà hàng Âu Q.1

REQUIREMENTS:

– Has strong leadership and people skills

– Always takes initiative

– Strong critical thinking

– Strong problem-solving skills

– Positive and has good energy

– Teamwork spirit

MAIN DUTIES:

• Administration

Assists to ensure that the Food and Beverage activities are aligned with the respective company strategy.

Assists to prepare and update Departmental Operations Manuals as appropriate.

Assists to conduct regular divisional communications meetings and ensure that departmental briefings and meetings are effective and conducted as necessary.

• Customer Service

– Ensures that all employees deliver the brand promise and provide exceptional guest service at all times.

– Handles all guest complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.

– Maintains positive guest and colleague interactions with good working relationships.

– Establishes a rapport with guests maintaining good customer relationships.

– Personally and frequently verifies that guests in the restaurant are receiving the best possible service.

– Spends time in the restaurant (during peak periods) to ensure that the restaurant is managed well by the respective employees and functions to the fullest expectations.

Further informations with be discussed during interview.

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